PROPOSAL / CONTRACT WITH TERMS AND PROCESSES
ikan-ikon.com Specifications for Design & Development Services
This web page provides details about the design and development of websites, graphic design, logo design, marketing and advertising services created by ikan-ikon. The intent of this page is to outline a general project scope and detail the project management processes, including completing design, development, and marketing aspects for projects ikan-ikon offers.
ikan-ikon.com appreciates this opportunity to provide services to you. If you have any questions regarding this proposal, please contact us.
Our Work Ethics:
• We focus design on synergy, providing a natural feel with branding that blends well with how you present your business to people in person.
• We use the psychology of selling, and time-proven marketing techniques to raise you above your competition.
• We provide a unique style that is all your own.
• We give you EVERYTHING so that you have full power over your own company.
• You also own your own copyrights.
• If you lose your files, for any reason in the future, we always keep multiple backups for all clients, forever, so you will never lose work you have paid for.
STANDARD PROJECT TIMELINE
Although the development process varies from project to project depending on variables (submission of content, approvals, answers to questions, etc), the timeline of deliverables displays each phase of the development process. Also, please note that deadlines assume a timely response from the client during all milestones, including kick-off planning, project planning and development, graphic design, user interface design, web site development processes, beta testing, and changes, etc.
NOTES: This timeline is to be used as a basic guide to show the processes, not to declare specific deadline dates.
Client is defined as everyone on 1st Party team who is involved with the project. Designer is 2nd Party ikan-ikon. At each milestone and Phase, Client decides what they want as a cohesive team.
Client provides unanimous approval from all client project team members with only one Point of Contact BEFORE e-mailing Designer approvals. No exceptions.
Then, Client provides ikan-ikon with 1 email = 1 complete set of changes to be made at 1 time, for each Phase transition. Client will be charged if not abiding by this efficient project development guideline.
Also, additional sets of changes that are not included in the project timeline and pricing will be charged per hour at the a la carte rate, if wanting to try things or piecing together changes.
An example of this: Sending 15 text messages about various changes will add on a fee of $75 versus sending 1 e-mail with all 15 changes, which is included in the cost of building the website because ikan-ikon values efficiency.
Retainer Down Payment is made and contract is signed (there is 1 contract for lifetime of Client/Designer relationship)
Client gives Designer text, layout, images, and design, to create a proof of what Client wants, in its entirety, with regard to wording and general layout, format suggestions, and requests.
PHASE ONE: Concept Design
Designer creates proofs from Order Form specifications.
PHASE ONE PROOF PRESENTATION #1: Designer e-mails proof to Client for approval.
PHASE 1 CLIENT CHANGES #1 OR APPROVAL: Client uses Changes Request Form or Approval Form and Designer gets e-mail from Client with clearly explained changes being requested.
PHASE ONE CHANGES MADE.
NOTE: Right now is total freedom time to make any and all changes because the no layers have been flattened to make any changes yet, so anything can be done right now.
PHASE ONE PROOF PRESENTATION #2, if needed.
PHASE ONE CHANGES REQUEST FORM #2 OR APPROVAL: If Client wants more changes, this is the time for all changes to be made, so there might be up to 2 sets of changes made during this phase.
PHASE ONE CHANGES #2: Designer makes the changes.
PHASE ONE PRESENTATION #3: PROJECT AUTOMATICALLY GOES INTO NEXT PHASE. Extra fees will be charged for further exploration at this time, at a rate of $83 per hour.
PHASE TWO: Comprehensive Development
Phase two is the development of the comprehensive final project. Web Designer is finalizing the back-end and front-end coding to prepare for going live online. Client is responsible for spelling and grammar proofing, and making sure the overall site is as the Client wants it, during this phase.
PHASE TWO PROOF PRESENTATION #1: Designer e-mails proof to Client for approval.
CLIENT CHANGES REQUEST #1: Client uses Changes Request Form or Approval Form and Designer gets e-mail from Client with clearly explained changes being requested.
PHASE TWO CHANGES #2: Designer makes the changes, if any. At this time, all spelling and grammar must be checked and perfected!
PROJECT AUTOMATICALLY GOES INTO NEXT PHASE. Changes in the scope of the project will cost extra at this time, at the hourly rate for that service.
NOTE: All major layout design and development changes have been made. Every time things are moved, it also means re-working other elements that have been combined as one unit. It will cost extra to make those changes after this point.
PHASE THREE: Print Production Preparation / Beta Testing Website
This is the final development phase. Designer is solely concerned with beta testing the functionality of the website, privately online. The client is given 1 more courtesy proof before it goes live online. This is the Client beta testing phase for websites.
PHASE THREE PROOF PRESENTATION: Designer e-mails proof to Client for approval.
CLIENT CHANGES REQUEST: Client uses Changes Request Form or Approval Form and Designer gets e-mail from Client with clearly explained changes being requested.
ALL PAYMENTS MUST BE MADE IN FULL BEFORE THE CLIENT GETS THE FINAL PROJECT TANGIBLY OR ONLINE. THERE ARE NO EXCEPTIONS - EVER.
Note: Client is responsible for all aspects of proofing, including grammar and spelling, all the functionality of the website, and all the content on the website.
PHASE FOUR: Outsourced Services
This is when we ensure that every part of your project is 100% perfect for those using it after ikan-ikon.
Print Production Graphic Design for printing is refined before submitting to the Printer.
Websites are functioning 100% perfectly live online, on Client Hosting Server.
Every website that ikan-ikon.com creates has a link to the ikan-ikon.com site from every page in the copyright section at the bottom of the pages. This is for marketing and to remedy any issues that website visitors may encounter. This link is not negotiable. Printing projects may have ikan-ikon.com. Client can request business cards to get 10% for each contracted referral.
WE PAY YOU 10% FOR EVERY REFERRAL! Every time you refer someone to ikan-ikon, you get 10% of that contract just for giving them our contact information! You are paid as that new client pays ikan-ikon.
PROPOSAL / CONTRACT TERMS
It is ikan-ikon.com’s standard policy to explain the contract terms and all of the specifications of each project with every client. We understand that time if of the essence and some client’s just want to jump into Phase One without being concerned with all of the details, but it is crucially important to stay on the best of terms with full cooperation from both parties, so please take five minutes to read all of the contract terms and ask questions now, then initial each section on your contract, to be sure you know these important terms. By working with ikan-ikon, you agree to all of these non-negotiable terms. Please familiarize yourself with our processes. Thank you.
PROCESSING FEE: There is a 3.9% fee for every card payment (Calculate this way: # x.039). You can avoid this fee by paying in cash, via Western Union, Money Gram, bank-issued Cashier’s Check, or by sending a United States Post Office money order.
PAYMENTS: This contract may be for one or more services that ikan-ikon.com provides, and this contract lasts for the life of the business relationship between both parties, for multiple projects. Client will be given one copy of the finished project. Projects include one design direction. Changes in scope of work will require extra charges. All invoices are payable immediately upon receipt. Default in payment shall cause work to stop. Violation of payments may result in delays and/or cancellation of the project. 10% of the entire amount due will be added to any full or partially late payment, increasing monthly with the new net plus 10%. Fees are not negotiable. Client’s approval shall be obtained for estimates exceeded by 10%.
LEGAL FEES: ikan-ikon.com has the right to recover all charges, expenses, and fees from Client for all of that Client’s projects. Client shall pay all expenses incurred during this contract, including Attorney and court fees, if that becomes a necessary action.
CANCELLATION: Violation of any of these terms constitutes a breach of contract, and it is at the full discretion of ikan-ikon as to whether or not the Agreement will continue. ikan-ikon can terminate this agreement and all discounted pricing if the Client does not follow the terms of the agreements. The Client shall have the right to terminate this agreement in writing AFTER the Client has paid all fees due in full to each party. A cancellation fee for work completed based on the contracted price may be necessary. Website hosting and domain names are outsourced and that cancellation fee is $85. Cancellation fees are not negotiable and are determined by ikan-ikon.
REFUNDS: The work that ikan-ikon does is done as payments are made and that is time that ikan-ikon spends on client projects, so there are no refunds.
COPYRIGHTS: ikan-ikon warrants that work is original or that consent for use has been obtained. ikan-ikon owns permanent Designer copyrights forever for all projects, under all circumstances. Payment in full authorizes Client unlimited rights of use. Artist will not re-sell custom art or designs commissioned for that client. ikan-ikon retains rights to use all projects for marketing. Any future copyrights must comply with this agreement. The Client shall indemnify ikan-ikon against any claims and expenses, including attorney’s fees, from copyright infringements due to Client use of unauthorized graphics, logos, context, etc. Client takes full responsibility for all graphics and photos provided for use within their project(s).
LIABILITIES: ikan-ikon is not responsible for damages caused by a third party or by nature. ikan-ikon will make fair arrangements with Client so neither party has total loss for damages out of their control.
BROKER/CLIENT AGREEMENT: ikan-ikon.com’s devotes all time necessary to research and negotiate options, pricing, savings discounts with Subcontractor(s) using industry knowledge, providing print production design, supervises projects to ensure perfect projects. It shall not be construed that ikan-ikon.com is liable for Client nor Subcontractor(s). Client agrees not bypass ikan-ikon.com, in any way, withhold any monies, contact Subcontractors, or make any modifications to agreements. Alternative scenarios could renegotiate project specs and discounts thus increasing costs. The Client shall reimburse ikan-ikon.com for all fees arising from this assignment, including out-of-pocket expenses, sales taxes, shipping, etc. Neither party has the authority to, and expressly agrees NOT to incur any debts, renegotiations, or liabilities beyond the scope of this written agreement, nor make, alter or discharge any additional contracts, quote other rates, waive or extend the time for payment.
CONTRACT LEGAL TERMS: The Client and ikan-ikon agree to comply with all federal and state contract laws. These terms are not restrictive as to content. This Agreement is in effect immediately and shall be as long as both parties are in compliance with all terms and conditions and engaged in a professional relationship. This is the entire agreement between both parties. Should any provision of this Agreement be declared invalid in part, the remaining provisions within this contract shall remain in full effect regardless of such declaration. Any changes must be made in writing (e-mail ok). No modifications or amendments shall be binding unless approved in writing by both parties. In the event of any default, all communication MUST be in writing (email ok).
WEBSITE CHANGES: Please note that if another Designer who does not work for ikan-ikon.com touches or change the code of an ikan-ikon website, ikan-ikon.com is not responsible for the destruction, and it will cost $83 per hour to debug the code to get it back to its original state and then make whatever changes the client wanted made in the first place.
FINAL PAYMENT: Final payment is due before project can go into print or web production and before the website can go live online. No marketing services are done until cash is in hand, contract paid in full. Prices are not negotiable.
AGREEMENT: Client agrees to the payment terms and agrees to pay all charges, fees, and expenses related to all of Client’s projects ordered through ikan-ikon.com. Final payment is due before project can go into print or web production and before the website can go live online. No marketing services are done until cash is in hand, contract paid in full. Prices are not negotiable. Client agrees to answer all questions asked, provide text, changes, approvals, and payments to ikan-ikon within 1-2 days at each phase of development, for every project. Client understands project cannot proceed to the next phase of development, and that work cannot get done without these things.
ETHICS: Client will not behave in unethical ways, and client understands and agrees with the terms now and forever, so that experiences working with ikan-ikon will be both efficient and affordable.
RESPONSES: Client agrees to cooperate with the processes of development throughout all the phases and not to withhold approvals or change requests, for any reason.
OUTSOURCING: All outsourcing charges and fees, including printing, shipping, website developers, etc has to be paid up front because ikan-ikon does not take any liability for client bills.
VIOLATIONS: Client further understands that any violation of any of these terms constitutes a breach of contract, and that ikan-ikon may decide to discontinue working with a Client who violates any of these terms and/or that Client may lose discounted pricing.
By working with ikan-ikon, every Client accepts these terms as reasonable and fair and promises to work efficiently to guarantee the full benefits of the deeply discounted rates that ikan-ikon and ikan-ikon.com provides.
Please submit your signed and initialed contract to ikan-ikon, to get started on your projects. You will only sign one contract one time and these terms are the same for every project you ever hire ikan-ikon for.